All complaints lodged against staff or service of HHCC will be managed with confidentiality.

Complaints Form

    Are you a HHCC staff member who is completing this form after receiving a complaint from someone?*

    Is this complaint in relation to a client supported by HHCC?*

    Would you like to provide your details or remain anonymous?*

    If you are a staff member completing this complaint, identify here if the person making the complaint would like to remain anonymous.

    What is your complaint about?

    Please note that you can pick more than one category

    Please tell us about your complaint, providing as much information as possible including:

    • What happened
    • Where
    • When
    • Who was involved

    After this question you can also upload any supporting documents.

    Do you have any supporting documents or photos for your complaint?*

    HHCC is committed to protecting and respecting your privacy, and if you have provided details in this form we’ll only use your personal information to administer your details and process your complaint. You may have also provided consent through other means for us to maintain and process your personal information beyond this form and we will continue to honour that consent.

    Unless you have completed this form anonymously, by submitting you consent to us storing your personal data for this purpose.

    For more on our privacy practices and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.

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    Head Office

    • 7/40 Bessemer Street, Blacktown NSW 2148 Australia
    • 1300 00 44 22 (Open 24/7)
    • Monday to Friday: 9am to 5pm